How do we work?

All of our Data Entry projects are completed using a tight working relationship with our clients. Our working relationships are based on mutual trust between the two parties. The objective is very simple we would like the growth in your business and in turn, that will help ours growth. Our core focus is on your business objectives and we will create a tailored solution that meets your requirements. We have a holistic approach that goes beyond mere cost savings for your company. it’s our objectives and identifying areas of improvement and the services that will bring you benefits. Once we feel we have enough information, we will produce a proposal implementation document and quotation along with an implementation.

We have a unique 4-stage process to ensure your outsourcing success.

• We listen
• We analyze
• We discuss
• We solve

Stage 1 – We listen first and study the client’s requirement and conduct a comprehensive study of the processes involved and give our input on the area of your project. An outsourcing strategy is devised that will fulfill immediate requirements, or if you choose can be carried even further to provide solutions to implement the same.

Stage 2 – We analyze to establish proof of concept even before you enter a formal arrangement by conducting a pilot project. This is a point where customers realize the enormous potential of outsourcing when they see the value that is created. Typically, a pilot program is carried out before the implementation of the live project.

Stage 3 – We discuss during development projects we use a series of Rapid Prototypes rather than rigid specifications to arrive at a functionality you require. As you are consulted at every stage of the process and because of the prototyping, we are able to make changes to applications very quickly and resubmit them for you to test. We deal with evolving specifications everyday as business models change. We have a defined process in place to ensure flawless performance during the critical phase of migrating customer processes to offshore locations.

Stage 4 – We solve and carried out at two levels. At the execution level we supervise the program to ensure the smooth functioning of operations and that agreed upon parameters of quality, productivity, and turn around time are met. Primarily the objective of this stage is to consistently meet expectations.

Initially, when a customer enters into an outsourcing relationship with us, they are unaware of the potential of the interaction that follows. We strive to go beyond what is expected by adding value to your business and enhancing your outsourcing experience. We strive to build long-term partnerships with our customers by delivering year on year productivity benefits, maximizing customer profitability, increasing and expanding their business.

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